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Return Services
Product returns can be a significant hidden cost in any direct fulfillment program. Unpacking customer-shipped boxes and verifying product integrity requires a different skill set than picking and packing live orders. Retailers and manufacturers increasingly rely on partners like Microsel that specialize in processing returns to minimize losses.
Features:
Product Inspection
Refurbishing services
Re-kitting and re-packaging
Parts replacement
Flashing and software upgrades
Product and client specific disposition
-Return to OEM or vendor
-Disposal
-Liquidation

Partnering with fulfillment centers that excel at handing returned product is an increasingly important step toward success for any company that sells finished goods. At Microsel, we use an integrated system for quality inspections and data analysis to help identify problematic items and provide feedback based on our findings.